Terms of service

Last Updated: June 17, 2026

Overview

Welcome to Fzupa. Throughout this website, the terms “we”, “us”, and “our” refer to Fzupa.

We operate this website and online store, including all related information, content, features, products, and services, collectively referred to as the “Services”, to provide customers with access to our products and purchasing functionality.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Terms & Billing Policy, and other applicable store policies.

If you do not agree to these Terms, you may not access or use our Services.

1. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction.

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.

2. Products and Information

We strive to ensure that product descriptions, images, availability, and pricing are accurate and clearly presented. However:

Product appearance, including colors, textures, and details, may vary slightly depending on your device, screen settings, or lighting conditions.

Product availability may change without notice.

Product descriptions, prices, promotions, and other information may be updated, corrected, or modified at any time.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary, including after an order has been submitted.

3. Orders & Billing

Order Acceptance

Placing an order does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order where necessary, including but not limited to cases involving suspected fraud, payment issues, incorrect pricing, product availability, or violation of these Terms.

If an order is modified or canceled, we will attempt to notify you using the contact information provided at checkout.

Accurate Billing and Shipping Information

You agree to provide current, complete, and accurate billing, shipping, contact, and account information for all purchases.

We are not responsible for delays, failed delivery, or order issues caused by incorrect, incomplete, or outdated information provided by the customer.

Payment Authorization

By placing an order, you authorize us or our payment providers to charge your selected payment method for the total order amount, including applicable product prices, taxes, shipping fees, and any other charges clearly displayed at checkout.

All applicable charges will be shown before you complete your purchase.

No Hidden Fees

We do not charge hidden membership fees, hidden service fees, or undisclosed handling fees. Any applicable charges will be clearly displayed before you submit your order.

For more details about accepted payment methods, payment security, billing, and refund processing to the original payment method, please review our Payment Terms & Billing Policy.

4. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery times displayed on our website are estimated delivery times and are not guaranteed. Delays may occur due to factors outside our control, such as carrier delays, customs processing, weather conditions, public holidays, incorrect address information, or high order volumes.

Risk of loss and ownership transfer in accordance with applicable law after the order has been delivered or otherwise handled by the carrier. We will assist customers with delivery issues as described in our Shipping Policy.

For full details regarding processing time, shipping time, tracking, delivery issues, and shipping costs, please review our Shipping Policy.

5. Returns and Refunds

Returns, refunds, exchanges, and damaged or incorrect item claims are handled in accordance with our Return & Refund Policy.

Please review our Return & Refund Policy for full details regarding:

Return eligibility
Return window
Return shipping costs
Refund processing time
Exchanges
Damaged, defective, or incorrect items
Non-returnable items

Refunds, when approved, will be issued according to the procedures described in our Return & Refund Policy and Payment Terms & Billing Policy.

6. Promotions and Discounts

From time to time, we may offer promotions, discounts, coupon codes, or special offers.

Promotions may be subject to specific terms, including expiration dates, product exclusions, minimum purchase requirements, or usage limits.

We reserve the right to modify, suspend, or cancel promotions at any time where permitted by law.

If a promotion or discount is applied incorrectly due to a technical error or misuse, we reserve the right to correct the issue before completing the order.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product presentation, design elements, icons, videos, and website layout, is the property of Fzupa or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any content from our website without prior written permission.

8. Prohibited Uses

You agree not to use our Services:

For any unlawful, fraudulent, or unauthorized purpose
To violate any applicable laws or regulations
To infringe upon or violate intellectual property rights
To transmit malicious software, viruses, harmful code, or disruptive technologies
To collect, misuse, or interfere with personal information of others
To interfere with the security, operation, or functionality of our website
To submit false, misleading, or inaccurate information
To engage in abusive, threatening, or harmful conduct toward our staff, customers, or service providers

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

9. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, applications, tools, or services.

Third-party services are provided by independent providers and may be subject to their own terms, policies, and privacy practices.

We are not responsible for the content, accuracy, security, availability, or practices of third-party websites or services.

10. Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, share, and protect your personal information.

11. Disclaimer of Warranties

Our Services and products are provided on an “as available” basis, except as otherwise expressly stated.

We make reasonable efforts to provide accurate product information and reliable website functionality, but we do not guarantee that the Services will be uninterrupted, error-free, secure, or free from defects.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

12. Limitation of Liability

To the fullest extent permitted by law, Fzupa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

This includes, but is not limited to, loss of data, loss of profits, business interruption, or damages resulting from website errors, delays, interruptions, or unauthorized access.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

13. Indemnification

You agree to indemnify and hold harmless Fzupa, its service providers, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of our Services, or violation of applicable laws or third-party rights.

14. Termination

We may suspend, restrict, or terminate your access to our Services if we believe you have violated these Terms, provided false information, engaged in fraudulent activity, or used our Services in a harmful or unlawful manner.

Termination will not affect any rights or obligations that arose before the termination date.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, United States, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services after any updates constitutes your acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms, our Services, or your order, please contact us:

Business / Store Name: Fzupa
Email: hello@fzupa.com
Phone: +1 770-559-0332
Address: 625 Cosler Dr, Dayton, OH 45403, United States

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time (ET)
Sunday: Closed