Privacy policy

Last Updated: June 17, 2026

This Privacy Policy describes how Fzupa (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit, use, or make a purchase from https://www.fzupa.com (the “Site”), or otherwise interact with our services, including our online store, customer support, marketing communications, and related services (collectively, the “Services”).

By using our Services, you acknowledge that we may collect and use your personal information as described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information necessary to operate our store, process orders, provide customer support, improve our Services, and communicate with customers.

The personal information we may collect includes:

Contact Information

Name, billing address, shipping address, email address, and phone number

Order Information

Products purchased, order history, transaction records, delivery details, return or refund information, and customer service communications

Payment Information

Payments are processed securely through third-party payment providers, such as Shopify Payments, PayPal, Shop Pay, or other supported payment gateways.

We do not store your full credit card or debit card details on our servers.

Account Information

If you create an account, we may collect information such as login details, saved preferences, order history, and account settings.

Device and Usage Information

We may collect information such as IP address, browser type, device type, operating system, time zone, referring pages, pages viewed, interactions with our Site, and cookie or tracking technology data.

Marketing and Communication Information

If you subscribe to marketing emails or interact with our promotions, we may collect information related to your marketing preferences, email engagement, and communication history.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process payments, fulfill orders, arrange delivery, provide tracking information, and manage returns or refunds.

Customer Support: To respond to inquiries, resolve order issues, and provide assistance.

Service Communications: To send order confirmations, shipping updates, refund updates, account notifications, and other service-related messages.

Marketing Communications: To send promotional emails or offers only where permitted by law or where you have opted in. You may unsubscribe at any time.

Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized activity, abuse, or security incidents.

Website Improvement: To understand how customers use our Site, improve performance, enhance user experience, and troubleshoot technical issues.

Legal and Compliance Purposes: To comply with applicable laws, regulations, tax obligations, legal requests, or enforce our store policies.

3. Sharing of Personal Information

We do not sell your personal information for money.

However, we may share limited personal information with trusted third parties where necessary to operate our business, provide our Services, improve our website, process orders, or support advertising and analytics activities.

We may share personal information with:

Shopify: Our e-commerce platform provider.

Payment Providers: Such as Shopify Payments, PayPal, Shop Pay, or other secure payment gateways.

Logistics and Fulfillment Partners: To process, ship, deliver, and track customer orders.

Customer Support Providers: To help us respond to customer inquiries and service requests.

Email and Marketing Service Providers: To send service-related emails or marketing communications where permitted.

Analytics and Advertising Partners: Such as Google Analytics, Google Ads, Pinterest Tag, Meta Pixel, or similar tools, where enabled, to help measure website performance, improve advertising, and show relevant ads.

Fraud Prevention and Security Providers: To help protect our store, customers, and transactions.

Legal Authorities: When required to comply with applicable laws, regulations, legal processes, or government requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, improve functionality, analyze website traffic, personalize user experience, and measure advertising performance.

Cookies may include:

Necessary Cookies

These cookies are required for basic website functions, such as shopping cart operation, checkout, account login, fraud prevention, and website security.

Analytics Cookies

These cookies help us understand how visitors interact with our Site, including page views, traffic sources, browsing behavior, and website performance.

Advertising Cookies

Where enabled, advertising cookies and similar technologies may help us measure ad performance, support remarketing, and show more relevant advertisements on platforms such as Google, Pinterest, Meta, or other advertising networks.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping cart or checkout features.

5. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete personal information.

Deletion: Request deletion of your personal information, subject to legal or operational requirements.

Opt-Out of Marketing: Unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or contacting us.

Opt-Out of Sale, Sharing, or Targeted Advertising: Where applicable, you may request to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise your privacy rights, please contact us at hello@fzupa.com.

6. Your Privacy Choices Page and Global Privacy Control

Where required by applicable privacy laws, we may provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” option on our website.

If available, you may use that page to manage certain privacy preferences, including choices related to data sharing or targeted advertising.

Some browsers or browser extensions may allow you to send a Global Privacy Control (GPC) signal. Where required by applicable law and supported by our systems, we will treat a valid GPC signal as a request to opt out of certain data sharing or targeted advertising activities for that browser or device.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information for:

Order processing and customer support
Returns, refunds, and dispute resolution
Legal, tax, accounting, or reporting obligations
Fraud prevention and security purposes
Business recordkeeping requirements

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

These measures may include SSL encryption, secure third-party payment processing, access controls, fraud monitoring, and secure service providers.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us at hello@fzupa.com, and we will take appropriate steps to delete such information where required.

10. International Data Transfers

Your personal information may be processed, stored, or transferred in countries outside your country, state, or region of residence, including the United States and other locations where our service providers operate.

Where required, we take appropriate measures to help protect your personal information in accordance with applicable privacy laws.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you visit or use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy, your personal information, or how your data is handled, please contact us:

Business / Store Name: Fzupa
Website: https://www.fzupa.com
Email: hello@fzupa.com
Phone: +1 770-559-0332
Address: 625 Cosler Dr, Dayton, OH 45403, United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time (ET)
Sunday: Closed